For Professionals

Virtual Care Resources

Virtual care is the use of any form of communication or technology (e.g., telephone, private messaging, videoconferencing) by health care providers to facilitate or increase patient care.1,2

Virtual care may also be referred to as telehealth, telemedicine and telerehabilitation or telerehab.2,3,4

Below are resources to guide and evaluate the delivery of virtual care:



  1. Canadian Medical Association. (2019). Virtual Care in Canada: Discussion Paper.
  2. McMaster University. (2018). Rapid Synthesis: Understanding the Use of and Compensation for Virtual-care Services in Primary Care.
  3. Bettger, J.P. & Resnik, L.J. (2020). Telerehabilitation in the Age of COVID-19: An Opportunity for Learning Health System Research. Physical Therapy, 100 (11), 1913-16.
  4. Toronto Rehab Institute. (2020). TR-Telerehab Toolkit: The Toronto Rehab Telerehabilitation Toolkit for Outpatient Rehabilitation Programs, 1st